Accessing Canvas

To access Canvas, simply log into Basecamp with your CMC network user name and password. These are the same credentials that students use to access WebAdvisor or that faculty and staff use to check their CMC email. Once you’ve logged into Basecamp, look for the “My CMC Apps” tab and the link to Canvas at lower right. Click on that Canvas link and you can proceed to Canvas from there with no further logins required.

Your Canvas account is automatically created and available when you enroll in a course or teach for CMC; instructors automatically receive a Canvas course for each course they are teaching. Students are automatically added to Canvas courses when they register.

Technical support for Canvas

For technical support with Canvas, contact Instructure (the maker of Canvas) at 1-888-965-3645 or send email to support@instructure.com.  Faculty, students, and staff can also contact the IT Department’s Service Desk for assistance or click on the Help icon at the lower left corner of the screen while logged into Canvas to request tech support directly from Instructure, the company that makes Canvas, with Canvas problems. Your first resource when you need to learn how to use Canvas in general, or to learn more about a specific Canvas feature is the Canvas Guides or the Canvas Mobile Guides, if you are using a mobile device to access Canvas.