Welcome to the CMC Information Technologies Service Desk

We assist students, instructors and staff with all technology-based questions.

For non-technical issues, try:

Hours of Operation:
Monday thru Thursday • 7:30 am – 10 pm
Friday • 7:30 am – 7 pm
Saturday • 8 am – 1 pm

866-642-0495, toll-free

Email: servicedesk@coloradomtn.edu

Student Email Access

CMC Student email access has been moved to the new Basecamp student portal.

See Student Email Access Instructions

Student Login Help

The links below explain the 3 online accounts available to students and which login credentials to use:


  • Used for any administrative tasks such as registering for class, viewing transcripts, accepting financial aid, etc.
  • UserID/Username and default password


  • Used to access your student Gmail account
  • UserID/Username and default password


  • Used for online class content (for lecture and online courses)
  • CMC ID# and default password

What is my UserID/Username?

It is your first initial followed by your last name and sometimes numbers (jdoe or jdoe432). You can find it here.

What is my CMC ID#?

It is a 7-digit number starting with a zero. You can find it here.

What is the default password?

It is the letters ‘cmc’ followed by the last 6 digits of your SSN. If you don’t have a SSN, it will be ‘cmc’ followed by your 2-digit birth date and month followed by ‘xx’ (cmc0123xx for January 23; cmc1205xx for December 5).