Welcome to the CMC Information Technologies Service Desk

We assist students, instructors and staff with all technology-based questions.

For non-technical issues, try:


Hours of Operation:
Monday thru Thursday • 7:30 a.m. – 10 p.m.
Friday • 7:30 a.m. – 7 p.m.
Saturday • 8:00 a.m. – 1:00 p.m.

866-642-0495, toll-free

Email: servicedesk@coloradomtn.edu

Student Login Help

The table below explains the 3 online accounts available to students and what credentials to login with:

WebAdvisor MyCMC Canvas

used for any administrative tasks such as registering for class, viewing transcripts, accepting financial aid, etc.

used to access your student Gmail account

used for online class content (for lecture and online courses)

UserID/Username and default password

UserID/Username and default password

CMC ID# and default password



What is my UserID/Username?

It is your first initial followed by your last name and sometimes numbers (jdoe or jdoe432). You can find it here.

What is my CMC ID#?

It is a 7-digit number starting with a zero. You can find it here.

What is the default password?

It is the letters ‘cmc’ followed by the last 6 digits of your SSN. If you don’t have a SSN, it will be ‘cmc’ followed by your 2-digit birth date and month followed by ‘xx’ (cmc0123xx for January 23; cmc1205xx for December 5).