Question 1

What is the Learning Materials Program?

Accepted Answer

The Learning Materials Program is CMC’s equitable access course materials program. It offers eligible students a flat-rate course materials rental option designed to cost students less per semester compared with purchasing individual textbooks.

Skip the hassle of tracking down the correct edition or buying and selling your textbooks every semester!

The Colorado Mountain College Learning Materials Program is an integrated program designed to deliver student textbooks directly to their residence at the beginning of the semester.

Once students register for their courses an order will populate to send all the required materials to the student. But before that can happen, students will need to verify their physical mailing address.

Once this has been completed, all required textbooks will conveniently ship directly to the student or the campus location where the student resides prior to the course start.

To see your textbook order and information please go to Basecamp (login required), then access Learning Materials Program under Student Resources.

Question 2

How much does the Learning Materials Program cost?

Accepted Answer

Once a student registers for a course with a required textbook, the rate (per credit hour) of the LMP will be automatically applied to the student's financial account.

With this low-cost, per credit fee, students receive all required textbooks and digital access codes automatically provided to them in a personalized hassle-free order.

The LMP is considered part of student tuition and is, therefore, an eligible Financial Aid expense.

Current LMP Rate: $26/Credit Hour

Question 3

Who can participate in the Learning Materials Program?

Accepted Answer

All students are eligible to participate in the Learning Materials Program.

Select Programs are exempted from the program, additionally, if a student is auditing a course, they are not include in the Learning Materials Program

Question 4

Do students need to sign up for the Learning Materials Program?

Accepted Answer

No. Eligible students are automatically opted into the Learning Materials Program and provided with access to all of their required course materials by the first day of classes.

Question 5

How do students access course materials in the Learning Materials Program?

Accepted Answer

Digital-format materials are made available in Canvas or on a student's digital bookshelf.

Question 6

Are students required to participate in the Learning Materials Program?

Accepted Answer

No. Eligible students may choose to "opt-out" of the Learning Materials Program in any given semester by the established deadline.

Question 7

How will students benefit from the Learning Materials Program?

Accepted Answer

Having access to required course materials by the first day of class means students can focus on learning, instead of spending time sourcing textbooks.

The flat-rate pricing model offers students and their families an affordable and predictable course materials option.

Question 8

What academic materials are covered by this program?

Accepted Answer

The Learning Materials Program includes all course materials required by the faculty member teaching the course. Optional course materials are not included. Course materials are considered “written materials” like books, required printed lab manuals, and coursepacks and are included in the program, whether provided to the student in a digital or printed format.

Course supplies (such as lab coats and art supplies) are not included and will need to be purchased separately.

Question 9

How do students access digital course materials?

Accepted Answer

To access digital content/textbooks for any given course, students simply log in to the course page in their CMC Canvas account.

Question 10

Will all textbooks be provided in a digital format under this program?

Accepted Answer

Digital textbooks are the default option. Traditional print textbooks will only be supplied when a digital option is not available, or a specific request is made by a faculty member. Lab manuals and other course materials that are traditionally printed may remain in print as part of the program. If you have questions about accessibility and using digital content or need accommodation, please contact Disabilities Services for assistance.

Question 11

How do I obtain required textbooks that are not available in digital format?

Accepted Answer

Students need to verify their addresses every semester, failure to do so will result in no orders being shipped.

Once a student has verified their address, materials will be shipped to the physical address that they have verified.

Question 12

What do I do if I need academic accommodation due to a disability?

Accepted Answer

Students with questions about accessibility, using digital content or accommodations may contact Disabilities Services for assistance.

Question 13

How can I access lab manuals and coursepacks?

Accepted Answer

Lab manuals and course packs will be distributed in physical format or digitally to participating students through Canvas during the start of courses.

Students who have opted out of the Learning Materials Program will need to obtain a lab manual or course packs on their own.

Question 14

Will optional course materials be included in the program?

Accepted Answer

No. Only required materials are included as part of the Learning Materials Program.

Question 15

Will this program allow me to retain access to my course materials after a course ends?

Accepted Answer

Yes, for certain materials. Some of the digital textbooks may be downloaded to a device and read after the term is over. Digital textbooks that are a part of the courseware such as McGraw-Hill Connect or Pearson MyLab, are only usable for the semester during which they were originally provided; unless otherwise noted, access to these materials expires once the term is over.

Some physical textbooks you receive as part of the Learning Materials program may be kept however most items are rentals and need to be returned. If you opt out of the program or drop any course with print materials, you must return print items within 7 days of dropping the course, or you will be charged for the price of the material. Any materials provided digitally will automatically be removed from your account.

Question 16

Am I required to return my printed textbooks?

Accepted Answer

If a student chooses to remain opted into the Learning Materials Program and does not drop any courses, they may keep certain print-format materials they received. This is listed on their account

Students who are participating in the Learning Materials Program and who drop a course for which they received printed materials are required to return those materials within 7 days of dropping their course. If not returned or shipped back, the replacement cost for outstanding textbooks will be billed to their student account. Any provided digital course materials will automatically be removed from their account.

Students who opt out of the Learning Materials Program that have received items prior to their opting out are required to return print-format materials for a full refund.

Question 17

What if I need help with the Learning Materials Program?

Accepted Answer

Our Customer Service Support Team is here to help with any issues including, but not limited to: lost or missing books, damaged books, or digital access issues.

Please do not hesitate to contact us right away with any digital or physical textbook questions or issues.

Customer Service can be reached through the LMP homepage by using our Chatbox or by calling 1-844-523-9056. We can also be reached by email at cmclmp@ecampus.com

Question 18

How do I verify my address?

Accepted Answer

Verifying your address is a quick process!

Students move around a lot and for that reason, we require students to verify their address prior to the start of every semester to ensure that we ship their textbooks to the correct address before classes start.

Textbooks are shipped to physical addresses only, no PO Boxes. Textbook packages are shipped via UPS and therefore will need to be shipped to a physical address.

First, you’ll need to log in to Basecamp and select the Learning Material Program link. Once you have opened your account you’ll see your personalized dashboard, select “Verify Address”. If you are studying OFF-CAMPUS, enter your home's physical address and phone number. If you are studying ON A RESIDENTIAL CAMPUS, select ship to campus and verify the correct campus location.

You’ll need to follow these same steps even if you are taking online courses.

Last, make sure to save by selecting Verify Address at the bottom of the screen.

For more information or to access helpful how-to’s, reference the How to Verify PDF or visit the LMP home page at coloradomtn.ecampus.com.

Question 19

What if I don't verify my address?

Accepted Answer

Verifying your address ensures that we are able to send your textbooks to you. If you don't verify your address, your textbooks will not ship from the warehouse and you will still be responsible for the fees associated with the Learning Materials Program.

Question 20

How will I know about the LMP?

Accepted Answer

The Learning Materials Program will utilize a variety of communication tools to notify students of important reminders related to the program.

Regular emails and text messages are sent to remind students to verify their addresses or return their textbooks at the conclusion of their courses.

Students should be monitoring their Colorado Mountain College email addresses regularly to ensure they are receiving all notifications from the Learning Materials Program. Missed notifications could result in fees and textbooks not arriving on time.

Students can have their Colorado Mountain College emails rerouted to their personal email accounts if they choose. To receive help setting this up, students should contact the CMC Help Desk at 970-947-8438

Question 21

How do I return my textbooks?

Accepted Answer

Books can be returned in person at select campuses or students can print a free shipping label from home. You can find the shipping label under the LMP tab on Basecamp. At the conclusion of the semester or if a class is dropped/canceled, students are required to return their textbooks within 7 days.

Return reminders will be sent to your Colorado Mountain College email address. Students should be monitoring their Colorado Mountain College email addresses regularly to ensure they are receiving all notifications from the Learning Materials Program. Missed notifications could result in fees and textbooks not arriving on time.

Return extensions can be requested and in select circumstances, are granted. To request a return extension, please contact the LMP customer service support line at 1-844-523-9056

Students may keep any books they receive by paying the book buy-out price. Some textbooks (for example workbooks, course packs, and some reference materials) can be kept at no additional cost, and are indicated as “Yours to Keep” or “gift” on your order screen. After the end of the returns time period, non-returned items will result in automatic replacement fees charged to the student account.

For more information or to access helpful how-to’s, visit the LMP home page at coloradomtn.ecampus.com

Question 22

What if my Instructor uses digital textbooks?

Accepted Answer

The formats of the textbooks for your courses are determined by your course instructors. You may receive textbooks in print or electronic (eBook) format. Some digital eBooks are linked through Canvas and others can be accessed from the digital bookshelf on your LMP dashboard. Instructors will provide students with steps for accessing digital materials and for additional support please contact the LMP customer service support line at 844-523-9056.

For more information or to access helpful how-to’s, visit the LMP home page at coloradomtn.ecampus.com

Question 23

Am I allowed to write in these books?

Accepted Answer

Yes. Students are encouraged to use the books as though they are their own! They can take notes and highlight in the books, but any loss or excessive wear will be applied to the student’s account.

Question 24

Which programs are excluded from the LMP?

Accepted Answer

There are certain degrees and programs that are not included in the Learning Materials Program. See a complete list of excluded programs (PDF).

Question 25

What if I choose to purchase my textbooks on my own?

Accepted Answer

If you choose not to participate in the Learning Materials Program, you will be responsible for purchasing your textbooks on your own.

You may choose to purchase your textbooks through our Textbook Partners, eCampus.

To locate the correct textbooks for your courses, navigate to the Learning Materials Program homepage through basecamp and select "Shop by Course".

Question 26

What does "opt out" and "opt in" mean?

Accepted Answer

Opt-in means that a student is participating in the Learning Materials Program. All students will be automatically “opted in” to the program when they enroll at CMC.

If you decide that you do not want to participate in the Learning Materials Program, you may opt-out prior to the start of the semester.

Question 27

When am I charged for the Learning Materials Program?

Accepted Answer

You will see the flat-rate Learning Materials Program charge on your student account at the start of the semester.

Question 28

How do I opt out of the Learning Materials Program?

Accepted Answer

You may opt-out by completing the DocuSign Opt-Out form located on the Learning Materials webpage.

Question 29

I’ve opted out, what can I expect and how do I purchase textbooks?

Accepted Answer

After making an informed decision to opt-out, your access to all course materials provided through the program will end. You will be required to obtain all physical and digital items required for your courses on your own though a provider of your choice. CMC will not be able to support you with any digital access issues if you have opted out of the Learning Materials Program.

Question 30

If I opt out, will I still have access to ebooks and publisher courseware?

Accepted Answer

No. The Learning Materials Program is an all-inclusive program. Participation either grants or denies students access to all required items for their courses.

Question 31

I opted out but changed my mind, can I re-enroll?

Accepted Answer

Yes. You will need to complete the Opt-In DocuSign form located on the Learning Materials Program webpage and you will need to verify your physical address. Once your opt-in is confirmed, the charge will be submitted and added to your student account.

Question 32

What if I add/drop the course, how do I get access to my materials?

Accepted Answer

When adding a course, the course materials will become available to you on Canvas. Course enrollment changes can take up to 48 hours to be processed. If printed materials are required for your new course, they should arrive in 3-5 business days if you have verified your address.

When dropping a course, any digital course materials access will be removed in tandem with your enrollment drop. If you drop and have printed course materials that were provided to you by the Learning Materials Program, you must return those print materials within 7 days of dropping the course. Non-returned print materials will be charged to your student account.

Question 33

I am waitlisted for a course, will I have access to the program course materials?

Accepted Answer

Only students fully enrolled in a course will have access to course materials provided by the Learning Materials Program.

Question 34

My course doesn’t require textbooks. Why would students in my course benefit from this program?

Accepted Answer

The Learning Material Program is inclusive of all courses. While one course may not have any textbooks, another course may have a very expensive required textbook.

Question 35

How do students access their course materials?

Accepted Answer

All digital course materials will be provided through Canvas, however, you do not need to use Canvas for instructional purposes.

Students initially access ebooks directly through Canvas.

Publisher courseware (such as McGraw-Hill Connect or Pearson MyLab) is accessed through an integration in Canvas or with a provided URL. Most publisher courseware is integrated with Canvas to connect to the publisher’s content platform and students will use the Canvas link to create their initial courseware login. After an initial login has been created, students may go direct or bookmark the login page of the publisher’s content platform.

For non-digital course materials, copies will be distributed to students through the mail (UPS) at the start of the course.

Question 36

How long do students have to access these ebooks or courseware?

Accepted Answer

It depends. Some publishers do not offer more than 6-month access. However, for the majority of ebooks, 5-year or lifetime duration is usually selected, which would allow student access beyond the courses’ end. Post-course access is not likely to be restricted unless courses adopt courseware (e.g. MyLab, Connect, Achieve, etc.). Publisher courseware is extremely expensive to create and maintain and is indeed the unfortunate reason why access can be restricted to a 1-or-2 term limit.

Question 37

Can students opt out of the Learning Materials Program? How do they do so?

Accepted Answer

Yes. Students may opt out of the Learning Materials Program by the established drop deadline in any given semester. When advising students on the opt-out process, it is important to consider a student’s full-term course enrollment and not a single course. If a student does choose to opt out of the Learning Materials Program, they will need to source all class items independently. Please view the Student FAQ's above for complete details on the opt-out process.

Question 38

Can students download ebooks? Or use without internet access?

Accepted Answer

It depends on the publisher of the item, but most items do allow for this.

Question 39

Will course materials still be available at CMC store if my student has opted out of the program?

Accepted Answer

No. Students will need to purchase their material from a retailer of their choice if they have opted out of the program. The CMC Store does not stock any textbooks.

Question 40

Who can participate in the Learning Materials Program?

Accepted Answer

All degree-seeking students are eligible to participate in the Learning Materials Program.

Question 41

Do students need to sign up for the Learning Materials Program?

Accepted Answer

No. Each semester, eligible students are automatically enrolled in the Learning Materials Program and provided with access to all of their required course materials-based on the courses a student has signed up for.

Question 42

What should a student do if they need academic accommodation due to a disability?

Accepted Answer

Students with questions about accessibility, using digital content, or accommodations may contact Disability Services for assistance.

Question 43

How can students access lab manuals and coursepacks?

Accepted Answer

Lab manuals and course packs will be distributed in physical format or digitally to participating students through Canvas during the start of courses.

Students who have opted out of the Learning Materials Program will need to obtain a lab manual or course packs on their own.

Question 44

Is the Learning Materials Program an option in the summer semester?

Accepted Answer

Yes. The Learning Material Program is available for all three semesters throughout the academic year.

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