Help For Canvas

Canvas Resources First time users: get started with Canvas, your online class resource! To access Canvas, simply log into Basecamp with your CMC network user name and password. The preferred browsers are Firefox and Chrome. Keep in mind, the user name and password you will use are the same credentials that students use to access WebAdvisor or that faculty and staff use to check their CMC email. Once you’ve logged into Basecamp, look for the “My CMC Apps” tab and the link to Canvas at lower right. Next, click on that Canvas link. You can proceed to Canvas from there with no further logins required. Your Canvas account is automatically created and activated when you register for a class or teach for CMC. Instructors automatically receive a Canvas course for each course they are teaching. Furthermore, students are automatically added to Canvas courses when they register. If you need help with Basecamp or Canvas, please contact the IT Department’s Service Desk. Go to Basecamp See Canvas Information and FAQ for Students Where to go for extra help Use these links to obtain important information on using Canvas: Did you know Canvas is frequently updated? Learn about the latest changes to Canvas. For technical support with Canvas: Contact CMC’s IT Department’s Service Desk: 970-947-8438 or 866-642-0495 servicedesk@coloradomtn.edu Monday – Thursday • 7:30 am – 10 pm Friday • 7:30 am – 7 pm Saturday • 9 am – 1 Outside of CMC Service Desk hours, you can contact Instructure (the maker of Canvas) for assistance: 1-833-266-4994, support@instructure.com Click on the Help icon at the lower left corner of the screen while logged into Canvas to request tech support Visit status.instructure.com to find breaking news on Canvas, including outages and technical issues bulletins. You can also follow @canvassupport on Twitter for news.… Read more: Help For Canvas