Canvas Information for CMC Students

Canvas Information and Help for Colorado Mountain College Students For technical support, Contact CMC’s IT Department’s Service Desk : 970-947-8438 or 1-866-642-0495 or servicedesk@coloradomtn.edu. Hours of Operation include: Monday – Thursday • 7:30 am – 10 pm Friday • 7:30 am – 7 pm Saturday • 9 am – 1 OR Outside of CMC Service Desk hours, you can contact Instructure (the maker of Canvas) for assistance: 1-833-266-4994 support@instructure.com You can also click on the Help icon at the lower left corner of the screen while logged into Canvas to request tech support. To learn how to use Canvas in general, or to learn more about a specific Canvas feature, visit the Canvas Guides or the Canvas Mobile Guides if you’re using a mobile device to access Canvas. Accessing Canvas What do I need to access my Canvas courses? Which time zone does Canvas operate in? Will Canvas work on my mobile device? Canvas FAQ Is a student orientation for Canvas available? How will my teacher contact me via Canvas? When can I access my Canvas courses? I can’t find a course I registered for in Canvas. What happens in Canvas when I drop a class? Canvas doesn’t show all of my courses! How do I access them? What about the Turnitin anti-plagiarism tool and my assignments? How do I check my grades in Canvas? What about my final grades for a semester? How long after the semester ends can I access my Canvas courses? How can I view a course I took in summer 2012 or earlier, when CMC was using Blackboard 8?   Accessing Canvas What do I need to access my Canvas courses? Which time zone does Canvas operate in? In order to access Canvas, you need a computer or mobile device with Internet access. Canvas can… Read more: Canvas Information for CMC Students