Account Holds

Having trouble registering? You might have a hold.

The table below explains what the holds are and how they can be resolved. Sometimes you just need to provide some additional information to your campus staff and then you can get registered.

Federal Policy

Hold Message	Explanation	How to resolve Hold
SSN Required or Signed Waiver	Colorado Mountain College is required to have a Social Security Number, ITIN, or a waiver on file for each student taking credit classes. If this information is missing from your record it will create a hold.	To remove the hold, you can complete a Social Security / ITIN Verification Form and submit it to the registration staff at any campus or submit a W-9 Form If you refuse to provide your SSN, ITIN or sign the waiver, you will not be allowed to register for credit classes. In addition, if you fail to provide your correct SSN or ITIN to the college, you could be subject to a penalty of $50.
Selective Service Rule	Most males 18 through 25 must register with the Selective Service. If you are required to register, and you have not done so, it will create a hold.	Register here for selective service. You should then notify CMC registration staff at your campus so they can update your record and remove the hold.

Hold Message

Explanation

How to resolve Hold

SSN Required or Signed Waiver

Colorado Mountain College is required to have a Social Security Number, ITIN, or a waiver on file for each student taking credit classes. If this information is missing from your record it will create a hold.

To remove the hold, you can complete a Social Security / ITIN Verification Form and submit it to the registration staff at any campus or submit a W-9 Form

If you refuse to provide your SSN, ITIN or sign the waiver, you will not be allowed to register for credit classes.

In addition, if you fail to provide your correct SSN or ITIN to the college, you could be subject to a penalty of $50.

Selective Service Rule

Most males 18 through 25 must register with the Selective Service. If you are required to register, and you have not done so, it will create a hold.

Register here for selective service. You should then notify CMC registration staff at your campus so they can update your record and remove the hold.

State Policy

Hold Message	Explanation	How to resolve Hold
Immunization	Students must be in compliance with immunization law. If we do not have your immunization record or an exemption on file it will create a hold.	You should submit your immunization record or exemption to registration staff. Current forms are available on the Colorado Department of Public Health and Environment website. Once the information is received, it will be entered into your account and the hold will be removed.
Placement Testing Required	State law requires that all college students be tested in English, Reading and Math.* The first semester is a semester of grace to allow time for tests to be taken and/or scores to be received and entered. If you are in a degree seeking program tests must be taken and/or scores must be entered before you can register for classes the next semester. *Does not apply to Non-degree seeking students or Concurrent Enrollment students PLEASE NOTE: Prerequisite Holds for individual courses are different than Placement Testing Hold.	You can resolve the hold by doing one of the following: take the placement tests provide ACT or SAT test scores provide other test scores from standardized exams e.g. AP, CLEP, IB, DSST. (Score must be high enough to equate to college credit.) Indicate on your admissions application if you already hold an associate’s degree or higher If you are a transfer student, send your transcripts and verify transfer credit has been posted to your record
Re-admit	If you have attended CMC previously, but not within the last 12 months, you must have an updated application on file before registering for credit classes. This is a State requirement to determine tuition classification.	Sign back into your application to update it. CMC Application
Block High School Student Registration	If you are still enrolled in high school, you will not be able to register for credit classes. This is because CMC requires additional information from the student, the student’s parent(s)/guardian(s), and approval from the high school.	If you are still in High School complete your Concurrent Enrollment Application. If you are no longer enrolled in high school but you have HS.HS or HS.CEPA as your only academic program at CMC, you will need to complete a CMC Application to update your academic level and program.

CMC Policy

Hold Message	Explanation	How to resolve Hold
Pre-req/co-req	You will not be able to register for a class if it has a pre-requisite or co-requisite if there is no record of you having met those requirements.	You can show you have met the requirements, and remove the hold by doing one of the following: Provide test scores from standardized exams e.g. AP, CLEP, IB, DSST. (Score must be high enough to equate to college credit.) If you are a transfer student, send your transcripts and verify transfer credit has been posted to your record. If you are just taking a few classes and are non-degree seeking and have met the pre-requisites elsewhere, please contact your counselor or advisor as they can potentially lift the hold for you.
Academic Suspension	Students are placed on Academic Suspension when their GPA falls below the academic standards outlined in the Student Handbook. If you have been placed on Academic Suspension you are no longer eligible to register for classes for at least the semester following your suspension. You should have received an email notifying you of the suspension.	If you have been placed on Academic Suspension, you have a right to appeal. Contact your advisor/counselor at your campus for more information.
Disciplinary Suspension	If you have been placed on disciplinary suspension it will create a hold which will prevent you from registering. The disciplinary suspension hold may be for a specified period of time or for an indefinite period of time until stated conditions are met.	For more detail, consult with a CMC student services counselor. Also, see Sanctions for Misconduct in CMC's Student Handbook.
NC - Academic Level not matching UG Course	NC indicates that you have only ever take non-credit classes. Before registering for credit classes, you must have an appropriate academic level/program noted on your record, for example an Associate’s.	To remove this hold, you should submit a CMC Application.
Business Office Hold	Receiving this hold indicates that you have a balance due on your account. As a result, you will not be able to register for classes until the balance due is resolved.	You can pay via check or credit card. Contact your campus Account Manager to pay the balance in full and to have the hold removed.
At Collection Agency	This indicates that you have a past-due balance on your account and your account has been sent to collection. As a result, you will not be able to register for classes until the balance due is resolved	You can pay the balance due via check or credit card. Contact your campus Account Manager to pay the balance in full, to have the hold removed, and to notify the collection agency of your payment.
Written Off to Bad Debt	This means that you previously had a balance due to CMC that was never paid. Ultimately, CMC wrote the debt off. As a result, you will not be able to register for classes until the bad debt is resolved.	You can pay the balance due via check or credit card. Contact your campus Account Manager to pay the balance in full and to have the hold removed.
Deceased	This indicates that the record for your Student ID has been marked as deceased.	You should contact the Registrar at 970-947-8319 for resolution.