Account Holds

Having trouble registering? You might have a hold.

The table below explains what the holds are and how they can be resolved. Sometimes you just need to provide some additional information to your campus staff and then you can get registered.

State Policy

Hold Message Explanation How to resolve Hold
Immunization Students must be in compliance with immunization law. If we do not have your immunization record or an exemption on file it will create a hold. You should upload your immunization record or exemption in Workday (Login Required). Current forms are available on the Colorado Department of Public Health and Environment website.

Once the information is received, it will be entered into your account and the hold will be removed.

Placement Testing Required State law requires that all college students be tested in English, Reading and Math.*

If you are in a degree seeking program tests must be taken and/or scores must be entered before you can register for classes.

*Does not apply to Non-degree seeking students or Concurrent Enrollment students

PLEASE NOTE: Prerequisite Holds for individual courses are different than Placement Testing Hold.

You can resolve the hold by doing one of the following:

  • take the placement tests
  • provide ACT or SAT test scores
  • Indicate on your admissions application if you already hold an associate’s degree or higher
Inactive Academic Status If you have attended CMC previously, but not within the last 12 months, you must have an updated application on file. This is a State requirement to determine tuition classification.  

Please submit an updated CMC Application

Block High School Student Registration If you are still enrolled in high school, you will not be able to register for credit classes. This is because CMC requires additional information from the student, the student’s parent(s)/guardian(s), and approval from the high school. If you are still in High School complete your Concurrent Enrollment Application.

If you are no longer enrolled in high school but you have HS.HS or HS.CEPA as your only academic program at CMC, you will need to complete a CMC Application to update your academic level and program.

CMC Policy

Hold Message Explanation How to resolve Hold
Pre-req/co-req You will not be able to register for a class if it has a pre-requisite or co-requisite if there is no record of you having met those requirements. You can show you have met the requirements, and remove the hold by doing one of the following:

  • Provide test scores from standardized exams e.g. AP, CLEP, IB, DSST. (Score must be high enough to equate to college credit.)
  • If you are a transfer student, send your transcripts and verify transfer credit has been posted to your record.
  • If you are just taking a few classes and are non-degree seeking and have met the pre-requisites elsewhere, please contact your Advisor as they can potentially lift the hold for you.
Academic Suspension Students are placed on Academic Suspension when their GPA falls below the academic standards outlined in the Student Handbook .

If you have been placed on Academic Suspension you are no longer eligible to register for classes for at least the semester following your suspension.

You should have received an email notifying you of the suspension.

If you have been placed on Academic Suspension, you have a right to appeal. Contact your advisor/counselor at your campus for more information.
Disciplinary Suspension If you have been placed on disciplinary suspension it will create a hold which will prevent you from registering. The disciplinary suspension hold may be for a specified period of time or for an indefinite period of time until stated conditions are met. For more detail, consult with a CMC student services counselor. Also, see Sanctions for Misconduct in CMC's Student Handbook .
Business Services Hold Receiving this hold indicates that you have a balance due on your account. As a result, you will not be able to register for classes until the balance due is resolved. You can pay via check or credit card. Contact your campus Account Manager to pay the balance in full and to have the hold removed.
At Collection Agency This indicates that you have a past-due balance on your account and your account has been sent to collection. As a result, you will not be able to register for classes until the balance due is resolved You can pay the balance due via check or credit card. Contact your campus Account Manager to pay the balance in full, to have the hold removed, and to notify the collection agency of your payment.
Written Off to Bad Debt This means that you previously had a balance due to CMC that was never paid. Ultimately, CMC wrote the debt off. As a result, you will not be able to register for classes until the bad debt is resolved. You can pay the balance due via check or credit card. Contact your campus Account Manager to pay the balance in full and to have the hold removed.
Deceased This indicates that the record for your Student ID has been marked as deceased. You should contact the Registrar at 970-947-8319 for resolution.